JOPLIN FAMILY Y

HOW TO REGISTER FOR PROGRAMS ONLINE

How to access online program registration:

From the homepage of joplinfamilyy.org click on the tab register/pay balance.

NOTE: If you are not a member of the Joplin Family Y and this is your first visit to our online registration, please start by clicking the “sign me up!” button on the bottom of the login screen. You must be added to our database before you can pursue your registration

How to sign in to register:

When you enter the registration area, you have the choice of browsing programs without logging in, or logging in to actually register.

The first time you log in, use the area on the right side of the screen.

• Enter your first and last name as it appears on Joplin Family Y records.
• Then enter the first initial of your first name, the first initial of your last name and the month, date and year of your birth. For example, Joe Ymember, born on January 20, 1950, will enter JY012050.
• Click on the login button
• If you are logging in for a Youth membership or a nonmember that is under the age of 18, the parent should use the child’s information.

After logging in the first time, please visit the my information bar to update any information and to choose your password and enter your email. This password is case sensitive. Click update info when finished. After updating this info, in the future you may log in with your email address and this password.

The next screen that comes up will have each member on your Joplin Family Y membership listed. Click the person you would like to register for a program.

How to choose a program category:

Once you have entered the program registration area you will see:

• Helpful information displayed in the blue bar on the left side of your screen.
• At the top of your screen, a place to select the month and year of the program begin dates. You may enter the same month in both blanks, enter a range of months, or leave all bland and see all available programs.
• Select the program category to narrow your search or press enter to see all.
• You now have the option of choosing search for program. This option will allow you to search by age or look for a specific word in the title of the program. You may fill in all criteria or just fill in one blank, such as just age, to find all programs available and suitable for that age.
• Please note that programs available for viewing are those currently published on the joplinfamilyy.org website and in our seasonal program guide. Registrations will change when new program guides are published.

How to browse program list:

Once you have selected all of your criteria, whether you used the category selections or search for program selection, you will see a list of programs with the following info:

• A brief description of the program
• The acceptable age range
• The fee for a Joplin Family Y member and the higher fee for non-member program participants
• The dates that the program begins and ends
• The day(s) the class is held
• How many slots still remain open
• If there are not slots available the number of people on the waiting list
• The orange block with register, which is what you click to register for that class

How to submit payment information:

Once you have selected the program(s) you wish to purchase, you must enter your credit card information.

• You must enter your information EXACTLY as it appears on your credit card account.
• Click on continue.
• If you are registering for a You or nonmember under 18, it shoulddefault to the name of a parent. If this is not your name or address, you must enter your name and address as it appears on your credit card.

You will now see the cost of the program and your credit card info. If you choose:

• Add to cart, it will total the program(s) and allow you to continue adding on more programs
• Checkout, it will continue to complete your transaction
• Roaster, you will see what your registration history is so far
• Delete, the program you just registered for will be removed
• Back or logoff, it will stop the registration completely
• Add to cart and then continue, you can back up and choose another member on your membership to register without logging in or entering your credit card info more than once in each transaction

How to submit registration:

Once you have completed all registrations and are sure you want to continue with the sale, click on the check out button. You will receive a confirmation on your screen for printing and you can choose to have the receipt mailed to you for future reference. Your credit card will e charged the total that appears on the confirmation receipt.

Additional notes:

• Your registration will immediately update to our database at the Front Desk computers and be logged for the day.
• If you need to make any changes after you have confirmed your registration, you will need to contact the Front Desk at either Joplin Family Y facility to make changes for you.
• If you have a balance due on a childcare program, you will be able to make that payment online by choosing the programs/balances button on the left side of the screen.
• You may use the my information button to update any address or phone changes without coming into the Y!
• If you have any questions about a particular program or class, call the Joplin Family Y at 623-4597 and any Front Desk attendant will be able to help you.
• If you have a question about your login, password or the actual registration process, you may email Ashley McCoy, Membership Director at amccoy@joplinfamilyy.org or Jennifer Delmez, Member Services Director at jdelmez@joplinfamilyy.org.